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Office and Campaigns Assistant – permanent, full-time based in Bethnal Green, London

Salary – £ Competitive

About Us:

Riot Communications is a multi-award-winning consumer PR agency specialising in culture and entertainment brands. Passionate about our work, we only represent clients, projects and products we believe in. We exist to celebrate the value that culture and entertainment brings to the world and how it can powerfully connect with consumers. We are known for executing smart, creative, positive communications strategies that deliver real, measureable results for our clients.

This role will best suit somebody with a passion for communications as well as for culture and entertainment. You will be super organised, curious, a strong team player, ace communicator and want to play a key role in the success of a small but growing and hugely ambitious creative agency.

About the role:

This is an ideal entry-level position into a PR career. You will be responsible for the general administrative duties required to help support the smooth running of the office, and will be required to provide assistance to the team on the execution of various PR campaigns as required.

Office administration key responsibilities:

To provide general administrative support to the team including, but not exclusive to:

  • Answering phone calls politely and promptly – you are the front line of the company – dealing with enquiries, message taking
  • Providing basic IT support to the team and troubleshooting IT problems
  • Managing post efficiently – incoming and out-going
  • Keeping meeting agendas and writing meeting minutes as appropriate
  • General photocopying/scanning
  • Accurately booking couriers, travel and accommodation for team members and clients when required
  • Co-ordinating mailings
  • Renewing licenses
  • Managing office expenses, including petty cash – processing sales and purchase invoices for the book keeper, depositing of monies
  • Liaising with staff and suppliers including cleaners, couriers, book keeper, IT helpdesk and building management and maintenance staff
  • Using Microsoft office packages, Dropbox and other pieces of administrative software
  • Managing personnel records, including holiday and sick leave
  • Greeting clients/journalists as they arrive
  • Booking meeting rooms and providing refreshments, setting up AV equipment
  • Proactively ordering stationery and other office supplies as required
  • Distributing newspapers on a daily basis among the team
  • Some PA duties to the MD of the company and Associate Director as required, including co-ordinating diaries, arranging meetings, booking appointments

Campaigns support key responsibilities:

To provide general support required in the execution of PR campaigns including, but not exclusive to:

  • Co-ordinating mailings and producing mailing lists using our media database
  • Working with the team to create, co-ordinate and execute social media campaigns
  • General copywriting tasks including press release creation with support from senior team members
  • Press release distribution – mailing of press releases to relevant individuals and outlets
  • Managing press clippings
  • Updating campaign activity reports, budget spreadsheets, timesheets
  • Liaising with clients where appropriate
  • Pitching to journalists where appropriate
  • Attending campaign project meetings
  • Keeping project meeting agendas and taking meeting minutes as appropriate
  • Event management – organising event logistics including for example venue hire, invite lists and mailings, photographers, taxi bookings
  • Attend client events where necessary (out of hours work may be required)

About you:

You will have: a professional demeanour, both in person, over the phone and in written communications; exceptional attention to detail; outstanding multi-tasking skills; and be super organised; dependable and with a proactive, can-do approach. You will be: unafraid of hard work; calm under pressure; and will enjoy the challenge of working in a fast-paced, creative environment.

Key skills:

  • Organisational skills
  • Communication skills
  • Reliability
  • Adaptability
  • Good interpersonal skills
  • IT skills
  • Problem solving skills

Essential Criteria:

  • Previous office-based clerical, secretarial or commercial work experience
  • Proficient in Microsoft packages and Dropbox
  • Excellent command of written and oral English

If this sounds like you, we would love to hear from you. Please apply in writing to info@riotcommunications.com with a CV and a covering letter explaining why you should be our next employee, including your current salary and notice period. Only candidates invited to interview will receive a reply. Deadline for applications is 10am, Monday 24th April 2017.